- WHAT IS YOUR CONTACT INFORMATION?
- TURN AROUND TIME?
- Order minimum?
- See it before ordering
- Hats/Apparel
- School/fundraiser
We prefer to keep all communications electronic. This keeps a record of what was discussed and any of our team members can look back on past communications that have happened regarding an order.
Our current production time is an estimated 10-14 business days (Mon-Friday) after your order has been placed. Once an order finishes production it is shipped via UPS/USPS and typically takes a few business days to get to your door.
Turnaround times are estimates. Most orders are completed within the time provided or sooner and we ship them out as soon as they are completed. However, sometimes issues come up during production that may delay an order a few days (Logo not stitching well, human production errors, blanks on back-order).
Our machines are running around the clock and we do everything we can to get your order done and out to you as quickly as possible.
We do not have a minimum order quantity. Orders less than 12 hats or 10 shirts require a $30 artwork setup fee on hats only . This is a one-time fee that is not paid again on future orders with the same logo.
Back stitching is only available for orders greater than 5 hats.
We do not start on an order until after it has been placed and paid for. You will receive digital renderings of the stitching or artwork for feedback and approval before stitching or printing begins on your order. We test every logo before we start production
if you have a special hat or apparel that is not listed in our items please contact us via email or phone number and we would be happy to help you in any way possible.
if you are a school or a fundraiser please contact us via email or phone for any questions regarding our school/fundraiser programs we have available